Astra Bridal Online Purchases Returns and Refund Policy 2022
Astra Bridal Limited will issue a full refund of the cost of the returned product purchased online if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
For Final Sale Items
All items marked as clearance, Intimate items (including corsets, Jewellery, personalized items and garters,etc.) are final sale. No returns or exchanges for any reason.
We do not offer an exchange service for any products.
How To Return
We reserve the right to refuse the return if received in an unacceptable condition
We cannot process any products that are returned without our prior confirmation.
We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
For items that are NOT made to order, orders may be canceled for a full refund at any time until the order is shipped. If you would like to cancel your order, please contact us to request cancellation.
Thank you for your interest in Astra Bridal. We are flattered that you are considering us for your special day! If you have any further questions, please get in touch. We are happy to help!